Contact Us
We're here to help with your software needs
Get in Touch
Address
Metenzi LLC FZ
Al Meydan Road 6th Floor, Nad Al Sheba, Dubai, UAE
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+4, Dubai)
Payment
SEPA Bank Transfer
IBAN: IE64 CITI 9900 5171 2903 36 · BIC: CITIIE2X
Frequently Asked Questions
How do I receive my license key?
After your bank transfer payment is confirmed, we will send your license key to the email address provided during checkout, typically within 24 hours.
Are these genuine Microsoft licenses?
Yes. All licenses sold by Metenzi LLC are 100% genuine and sourced from authorized Microsoft channels.
What is the difference between Retail and OEM?
Retail licenses can be transferred to a new PC if you replace your hardware. OEM licenses are tied to the original hardware they are first activated on.
Can I get a VAT invoice?
Yes. An invoice is automatically generated for every order. Contact us if you need a specific VAT invoice format.
Do you offer volume pricing?
Yes, we offer discounted pricing for bulk orders. Contact us at [email protected] with your requirements.